True Hire Privacy Policy

True Hire is a consumer reporting agency. It is required by the Fair Credit Reporting Act,

15 U.S.C. §1681 et seq. (“FCRA”) to maintain the confidentiality of all consumer



True Hire obtains information on an individual consumer only upon the request of a user

who has a permissible purpose under the FCRA to request information on that

consumer in order to provide consumer reports. The FCRA requires a user for

employment purposes to certify to us that it has a permissible purpose for the report

and has obtained the written consent of the consumer to request information before

we can supply the requested information (there is an exception for employer

investigations of suspected employee misconduct or for compliance with law or employer

policies, e.g., sexual harassment investigations).


The user must submit to reasonable audits

by us to confirm that it is, in fact, obtaining such consents. All users must certify that

they have a permissible purpose to request a report such as credit, insurance, and

renting an apartment. Our customers agree to keep your information confidential and



True Hire does not maintain a database of consumer information.

Personal Information Disclosure, United States or overseas. We do not send

consumer information outside of the United States or its territories for any purpose

other than to deliver a report to an end user. Of course, if information is sought

from outside of the United States, the information is gathered in that country and

then transmitted to us here in the United States where it is treated as any other

consumer information.


Any information gathered on any consumer may only be provided to the user

authorized by the consumer or permitted by the FCRA or similar state law to receive the

information. We cannot and do not share, sell or distribute consumer information with

or to any third party other than the requesting party thereof. Any consumer, upon

proper identification, has the right under the FCRA to request us to furnish to the

consumer any and all information we may have on that consumer. The consumer has

the right to dispute the accuracy or completeness of any information contained in the

consumer’s file.


However, we may be required, upon receipt of a court order to release the information

in civil litigation, or as otherwise required by law, to disclose information regarding a

consumer to law enforcement agencies.


If you have any questions regarding our policy, you may contact our Chief Privacy

Officer at:


Telephone: 800-262-7301

Mailing Address:

11366 Cleveland Avenue

Uniontown, Ohio 44685



True Hire Security Policy

True Hire password protects and encrypts all the personal information we collect. We have strict controls on who has access to computers containing your Social Security number; and we keep this sensitive data off laptops, tablets and hard drives. It is never stored on any web server or web accessible server. It is only maintained in our secure facility. No sensitive personal information is provided to the end users in our final report. True Hire does not sell or share the personal information it collects with any other organization or entity. In short, the personal information True Hire collects to conduct the background check remains only with us and is stored in a complete secure manner.


True Hire Privacy Policy

At True Hire, we value your privacy. That is why your personal information is NEVER sold or shared with any other organization. It is NEVER used for any other purpose than to complete your background check. Your personal information never leaves the U.S., as True Hire does not offshore any part of the background process.