True Hire Applicant Center

True Hire provides background checks and other human resource services to companies and organizations throughout the country. It’s our goal to report accurate, in-depth information to our clients. As an applicant, we understand you may have some questions or concerns. The information below should help.

As an applicant you should have received copies of these forms or a link to them from your potential employer. If you have not we suggest you contact the company.

We may reach to verify information that you provided in the background authorization form, including, but not limited to the following:

  a. Social security number

  b. Spelling of your name

  c. Date of birth

  d. Driver’s license number

  e. Request for additional references

TRUE HIRE DOES NOT MAKE HIRING DECISIONS.  If you are questioning a company’s decision not to hire you, you need to contact that company. True Hire is a third-party provider of background checks and is only responsible for reporting accurate records to our clients. You should only contact True Hire to dispute any possible inaccuracies in records that were reported.

We strive to provide accurate background information to our clients. If you believe we have included records in your background report that are inaccurate, incomplete or outdated, we want to reconcile that with you. Please follow the process below to dispute records on your background report.
  1. Have you received a copy of your background check? If not, fill out the form below, and we’ll send you a copy via email, fax or mail. (P.S. If we have any questions, we’ll give you a call.)

  2. If you’ve already received a copy of your background check and want to dispute information we included in your report, please click below to start the process. It will take you to our easy-to-complete form (via RightSignature). Just a heads up, have a copy or picture of your driver’s license or state issued ID and your social security card on the device you are completing the forms with. We need these items to verify who you are. Also, if available, we’ll need copies of any supporting documentation relating to your dispute. (ex: court documents)
  3. You can dispute any records in your background report by using the link below.

***If you have not received a copy of your background report, please go back to step one to request one. We cannot move forward with the dispute process, if you haven’t received a copy of your report.***

In order to dispute information on your credit report, please contact the credit bureaus directly. True Hire cannot change information on your credit report.

Trans Union            800.916.8800
Equifax                        866.349.5191
Experian                  888.397.3742

Your Rights as a Consumer

The federal Fair Credit Reporting Act (FCRA) is a federal law designed to promote accuracy, fairness, and privacy of information in the files of every “consumer reporting agency” (CRA), such as True Hire.

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