True Hire is a consumer reporting agency. It is required by the Fair Credit Reporting Act, 15 U.S.C 1681 et seq (FCRA) to maintain the confidentiality of all consumer information.

True Hire obtains information on an individual consumer only upon the request of a user who has permissible purpose under the FCRA to request information on that consumer in order to provide consumer reports. The FCRA requires a user for employment purposes to certify to s that it has a permissible purpose for the report and has obtained the written consent of the consumer to request information before we can supply the requested information (there is an exception for employer investigations of suspected employee misconduct or for compliance with law or employer policies, e.g., sexual harassment investigations).

The user must submit to reasonable audits by us to confirm that it is, in fact, obtaining such contents. All users must certify that the have a permissible purpose to request a report such as credit, insurance and renting an apartment. Our customers agree to keep your information confidential and secure.

True Hire does not maintain a database of consumer information. Personal Information Disclosure, United States or overseas. We do not send consumer information outside of the United States or its territories for any purpose other than to deliver a report to an end user. Of course, if information is sought from outside of the United States, the information is gathered in that country and then transmitted to us here in the United States where it is treated as any other consumer information.

Any information gathers on any consumer may only be provided to the user authorized by the consumer or permitted by the FCRA or similar state law to receive the information. We cannot and do not share, sell or distribute consumer information with or to any third party other than the requesting party thereof. Any consumer, upon proper identification, has the right under the FCRA to request us to furnish to the consumer any and all information we may have on that consumer. The consumer has the right to dispute the accuracy or completeness of any information contained in the consumer’s file.

However, we may be required, upon receipt of a court order to release information in civil litigation, or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies.

If you have an questions regarding our policy, you may contact our Chief Privacy Officer at:

Email: [email protected]
Phone: 800-262-7301
Mail: 11366 Cleveland Ave. NW, Uniontown, OH 44685

At True Hire, we value your privacy. That is why your personal information is NEVER sold or shared with any other organization. It is NEVER used for any other purpose than to complete your background check. Your personal information never leaves the U.S., as True Hire does not offshore any part of the background process.